Returns & Exchanges
At LV1 Studio, we want you to love your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for items in original, unused condition.
Initiate Your Request
Log into your LV1 Studio account or visit our returns portal with your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original packaging to ensure they are protected during transit and include your order slip.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our studio team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing